Staff Training: Emotional Intelligence—Exploring the Fundamentals

— Rochester, NY

📅Wed, Sep 16, 2026 · 🕐9:30AM – 11:00AM

Ready to boost your confidence and deepen your connections? This interactive course introduces you to the fundamentals of Emotional Intelligence (EI), providing a solid foundation for future, in-depth learning. In this session, you will: Discover what truly drives your behaviorEngage in practical strategies to stay centered under pressurePractice responding thoughtfully to challenges instead of reacting on autopilotThis is the first of three sessions in our EI series. Although not a prerequisite, this course is designed to set you up for the next two modules: Emotional Intelligence: Advancing Self‐Awareness and Self‐Regulation Emotional Intelligence: Advancing Social Awareness and Relationship Management.